Privacy Policy
PRIVACY POLICY
At Pratos de Ardósia, the security and privacy of your data are our priority. We are committed to protecting all personal information you share with us, ensuring a secure environment throughout your browsing and shopping experience.
SECTION 1 - COLLECTION AND USE OF INFORMATION
When you make a purchase on our store, we collect personal information necessary to complete the transaction, such as name, address, email, and phone number. This data is used to process orders, arrange deliveries, and provide a personalized shopping experience. When you browse our site, we may also receive your device’s IP address to better understand your browser and operating system, helping us improve our services.
With your permission, we may also send updates on new products, promotions, and other store news.
SECTION 2 - CONSENT
How do you give consent? When you provide personal information to complete a transaction, we understand that you consent to the collection and use of this information for that specific purpose. If we request data for other purposes, such as marketing, we will ask for your explicit consent or provide an option to decline.
How to withdraw your consent? If, after providing consent, you change your mind, you may withdraw your permission for continued data use at any time by contacting us at crossborder@slatedish.com.
SECTION 3 - DISCLOSURE OF INFORMATION
Your personal data will not be disclosed to third parties except when required by law or in cases of violation of our Terms of Service.
SECTION 4 - SHOPIFY PLATFORM AND DATA SECURITY
Our store is hosted by Shopify Inc., which provides the e-commerce platform to securely process your transactions. Data is stored on Shopify’s secure servers, protected by a firewall.
Payment: If you choose a direct payment gateway, credit card data is encrypted according to PCI-DSS standards, an internationally recognized security protocol, ensuring that information is kept secure during the transaction and deleted once completed.
SECTION 5 - THIRD-PARTY SERVICES
To facilitate order processing, we work with third-party services that assist in order fulfillment and product shipping. These partners only have access to the necessary data for their services. Each third-party provider has its own privacy policy, and we recommend that you review these policies to better understand data handling by these providers.
SECTION 6 - COOKIES AND TRACKING TECHNOLOGIES
We use cookies to provide a personalized and efficient browsing experience. Among the cookies used are session information, which helps store temporary data like cart contents, and persistent cookies, which allow us to track visits to the site. We also use Google Analytics to gain insights into user navigation and enhance our content.
SECTION 7 - AGE OF CONSENT
By using our site, you confirm that you are of legal age in your state or province of residence or have permission from guardians to browse and shop on our online store.
SECTION 8 - DATA SECURITY
We adopt rigorous measures and industry best practices to protect your personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction. Credit card data is encrypted with SSL and AES-256 technology. Although no internet transmission or electronic storage method is 100% secure, we follow all PCI-DSS requirements and apply widely accepted security standards.
SECTION 9 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon publication. In case of significant changes, we will notify you so that you are always aware of how your data is used and protected.
CONTACT
To access, correct, or delete personal information, or if you have questions about this policy, please contact us by email at crossborder@slatedish.com.