Do not sell or share my personal information

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

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What materials are used in Slate Dish products?

All our products are made from high-quality slate and, in some cases, carefully selected ceramic. Our pieces are handcrafted by skilled artisans to ensure durability and a flawless finish.

Are the products safe for food use?

Yes, all Slate Dish products are made with food-safe materials, adhering to strict quality standards.

How should I care for my Slate Dish products?

We recommend cleaning the pieces with a damp cloth and mild detergent. Avoid prolonged immersion in water and abrasive products to preserve the finish.

What is the delivery timeframe for the products?

The delivery timeframe varies depending on the customer’s location and the chosen shipping option. We ship products through trusted partners like FedEx and PS to ensure safe and efficient transportation. Estimated delivery times will be provided during the checkout process.

How can I track my order?

After your order is shipped, you will receive an email with a tracking number and instructions to track your order.

What is the exchange and return policy?

We offer up to 30 days for exchanges and returns. Detailed conditions are available in our Exchange and Return Policy section. To start the process, please contact our customer service team.

What payment methods are accepted?

We accept various payment methods, including credit cards, PayPal, and other secure options through the Shopify platform, ensuring safe transactions.

Are the products resistant to high temperatures?

Our slate pieces are designed to withstand moderate temperatures and are perfect for serving hot food. However, they are not recommended for direct use in ovens or microwaves.

Do you ship internationally?

Yes, we ship to various countries. Shipping rates and delivery times vary by region. During checkout, you can check if we ship to your country and the associated costs.

How can I contact you for more information?

If you have further questions, please contact us at crossborder@slatedish.com. Our team is ready to assist with any inquiries.